# Career Opportunity: Service Admin at PT Daikin Airconditioning Indonesia
# Building a Career with a Global Climate Control Leader
Established in June 2012, PT Daikin Airconditioning Indonesia operates as an integral part of the global Daikin network, delivering world-class climate control solutions tailored to the diverse demands of the Indonesian market. To maintain its market-leading standards and robust after-sales framework, the organization relies on an extensive operational footprint.
Currently, the company manages a comprehensive distribution network featuring twelve branch offices strategically situated across major metropolitan hubs, including:
* Tangerang
* Bekasi
* Bandung
* Semarang
* Yogyakarta
* Surabaya
* Denpasar
* Makassar
* Palembang
* Pekanbaru
* Medan
* Manado
In addition to these branches, Daikin partners with over 1,200 authorized dealers and operates more than 500 service points nationwide. This extensive infrastructure ensures that customers receive prompt, reliable support. To strengthen this operational backbone, the company is actively seeking a detail-oriented professional to fill the Service Admin position.
## Role Overview: Service Admin
The Service Admin plays a vital role within the organization by ensuring seamless coordination between technical teams, dealers, and customers. This position focuses on maintaining high standards of after-sales support through meticulous data management and proactive communication.
Key Responsibilities
Professionals stepping into this role will handle a diverse set of administrative and operational duties designed to keep the service department running efficiently:
* Administrative Oversight: Execute daily administrative tasks and monitor ongoing service and after-sales activities to ensure timely resolution.
* Data Management: Manage, organize, and verify the completeness of all service-related data and documentation.
* Stakeholder Coordination: Act as the primary liaison, coordinating smoothly with field technicians, end customers, service partners, and internal departments.
* System Updates: Accurately input, monitor, and continuously update digital records concerning active and completed service orders.
* Reporting: Compile comprehensive administrative reports and monitor service metrics on a regular basis.
* Operational Support: Provide essential backing to the broader Service Department to optimize daily workflows.
Candidate Requirements
To thrive in this dynamic corporate environment, applicants must meet specific educational and professional criteria:
* Educational Background: Hold at least a Diploma (D3) or Bachelor's Degree (S1) from any academic discipline.
* Professional Experience: Prior background in general administration, customer support, service administration, or after-sales environments is considered a distinct advantage.
* Technical Proficiency: Demonstrate strong computer literacy, particularly with Microsoft Office applications and advanced proficiency in Microsoft Excel.
* Core Competencies: Exhibit exceptional attention to detail, strong organizational habits, and superior verbal and written communication skills.
* Interpersonal Skills: Possess the ability to work autonomously as well as collaboratively within a multidisciplinary team.
* Analytical Aptitude: Display strong problem-solving capabilities and sound coordination skills to manage complex schedules.
## How to Apply
Candidates who match the qualifications and wish to build a rewarding career with an industry pioneer are encouraged to submit their application.
* Application Channel: Send your updated curriculum vitae (CV) directly via email to [email protected]
* Email Subject Line: `Service Admin – Jakarta`
Important Notice: Please be advised that only shortlisted candidates will be contacted for subsequent interview stages. Furthermore, PT Daikin Airconditioning Indonesia never charges any fees whatsoever during any phase of the recruitment process. Applicants are urged to remain vigilant against fraudulent recruitment scams misusing the company name.